Open Positions
At New South Media, we take pride in the work that we do and the relationships that we create with our customers and readers. We also take a lot of pride in the hardworking and dedicated individuals that create our team.
If you are looking for a fast-paced, hardworking, creative environment for your career, we invite you to apply today. Our open positions are listed below.
Resumes can be mailed to jobs@newsouthmediainc.com
Operations and Circulations Administrator
Job Posted 12.22.2023
We are seeking a dynamic and organized individual to join our team as a part-time Office and Circulation Administrator. This position plays a crucial role in maintaining the efficiency of our office operations and managing the circulation of our publications. The ideal candidate will possess a strong background in office management, accounts payable/receivable, and have a knack for customer service. This is a part-time role with flexible hours located in Granville, West Virginia.
Please send your resume to jobs@newsouthmediainc.com.
Responsibilities
- Accounts Payable/Receivable (AP/AR) Duties:
- Manage and process invoices, receipts, and payments.
- Reconcile financial discrepancies and maintain accurate financial records.
- Assist in expense tracking and financial reporting.
- Make deposits.
- Circulation Management and Development:
- Manage existing subscriptions and process subscription orders over the phone and by mail, ensuring accurate data entry.
- Provide prompt and helpful responses to subscriber inquiries via phone, email, and in-person.
- Update the subscription system promptly with the latest issue releases.
- Monitor and analyze subscription metrics, generating reports and identifying opportunities for improvement.
- Collaborate with the marketing team to implement subscription promotions and campaigns.
- Propose and implement process improvements to streamline subscription management tasks.
- Expand and enhance circulation for all publications through subscriptions, market research, newsstand and distribution sales, and promotional activities.
- Conduct market research to identify new opportunities for growth.
- Pull mailing lists for each issue and send instructions to the printer/mailing house.
- Daily Office Management:
- Ensure the office is well-supplied and organized.
- Manage reception, conference, and kitchen areas to ensure tidiness and functionality.
- Magazine Fulfillment:
- Fulfill orders for back issues of magazines through the subscription system and our online store.
- Exceptional Customer Service:
- Provide outstanding customer service to subscribers, vendors, and advertisers via telephone, email, and in-person interactions.
- Address customer inquiries, resolve issues, and ensure a positive experience.
- Other duties as assigned
Skills and Qualifications
- Previous experience in office management and administration.
- Familiarity with accounts payable/receivable processes.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in learning and utilizing various software programs.
- Knowledge of online retail platforms is a plus.
New South Media is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.